Cookies

About Cookies

Cookie Policy

Version 1 august 2025

Introduction

The website https://bilete.frf.ro (hereinafter referred to as “the Bilete FRF platform”) is operated by the Romanian Football Federation (“FRF” or “we/us”).

Whenever you visit the Bilete FRF platform, certain information about your activity may be saved as cookie or similar technology files (e.g. tracking pixels) stored on the device used to access the platform.

This policy explains what cookies and tracking pixels are, what types of cookies we use, for what purpose, and how you can manage your preferences.

This Cookie Policy should be read together with the Privacy Policy of FRF, which explains how we collect, store, use and share personal data, as well as your related rights.

We reserve the right to modify this policy at any time, by publishing an updated version on the Bilete FRF platform, along with appropriate notification on changes, if necessary.

What is a cookie?

An Internet cookie (usually referred to as “cookie”) is a small text file composed of letters and digits, which is downloaded and stored on user’s device (be it a computer, smart phone, tablet or any device that can access the Internet) when you visit a website. Cookies are stored via the web browser used and allow the website to remember information about the user’s visit, either during an individual session (“session cookies”) or for a specific period (“persistent cookies”).

Every time the user visits the website afterwards, the browser transmits the relevant cookies to the respective server, allowing for the user’s device to be recognized and enabling a customized, efficient, and consistent browsing experience.

For instance, cookies may remember:

language preferences;
user authentication;
items added to a shopping cart;
browsing history;
selected options within the platform.

Security and limitations

Although cookies are stored locally on the user’s device, they cannot:

access other files or information stored on the device;
execute code, contain software programs, or transmit viruses;
alter or modify other date on the user’s device;
connect to other systems or networks, nor be replicated or used as a means of cyberattack.

Cookies may also collect personal data, particularly when associated with actions such as user authentication or completing online forms. Nevertheless, such data are collected only to the extent that the user has given their consent and actively interacted with the website, in accordance with applicable personal data protection laws (including the General Data Protection Regulation – GDPR).

II. What is the purpose of using cookies?

The platform https://bilete.frf.ro uses cookies to ensure the optimal functioning of its digital services and to continuously improve the user experience. Cookies are primarily used to provide easy, secure and personalized access to the platform, as well as to analyze user interactions, enabling us to adapt and optimize the content, features and interface based on actual user needs and preferences.

The main purposes for which we use cookies are:

To ensure the basic technical functionality of the platform (e.g., authentication, session maintenance, and page browsing);
To personalize the browsing experience (e.g., remembering preferences and previously viewed content);
To measure performance and traffic (e.g., statistics concerning the number of visitors, usage patterns, and website interactions);
To improve the security of the platform and prevent abusive use;
To facilitate integration with social media networks or other third-party services (where applicable).

By using these technologies, we ensure users enjoy quick, consistent, and efficient access to tickets for events hosted by the Romanian Football Federation, while upholding the highest standards of security and transparency.

III. What types of cookies do we use?

The platform https://bilete.frf.ro uses several types of cookies, which can be classified according to their duration and purpose. Depending on their duration, we distinguish the following categories:

1. Session cookies

These cookies are temporary and remain active only for the duration of the user’s browsing session. They are stored on the device only while the browser is open and are automatically deleted when it is closed. Session cookies are used to enable the basic functioning of the platform during the current visit – e.g., to remember actions while navigating from one page to another.

2. Persistent cookies

These cookies have a longer lifespan and remain stored on the user’s device even after the browsing session is closed. They allow the platform to recognize visitors on subsequent visits and are used to remember previously set preferences (such as selected language, automatic login, or previously viewed content). The storage duration may vary depending on the purpose of each cookie. However, users can delete them at any time via their browser settings.

Depending on the operator that places them:

1. First-party (own) cookies

These are cookies set directly by the Romanian Football Federation (FRF) as the operator of the platform https://bilete.frf.ro. They are essential for the proper functioning of the website and may include cookies that remember user preferences, manage active sessions, or collect anonymous statistics on browsing behavior. The purpose of these cookies is to offer an efficient and personalized user experience, as well as to enable the identification and correction of any technical malfunctions.

2. Third-party cookies

These are cookies set by third-party providers whose services are integrated into the platform, such as web traffic analysis tools (e.g., Google Analytics), social media networks (e.g., Facebook, TikTok), or marketing partners. Third-party cookies may collect user activity data across multiple contexts and websites, depending on where the cookie’s source code is implemented. They are primarily used to deliver personalized ads, measure the performance of campaigns, or integrate multimedia and social media sharing features.

Users can manage the permissions granted for such cookies through the browser settings or via the dedicated consent management modules available on the platform.

Depending on purpose

1. Essential cookies

These cookies are crucial for the proper functioning of the platform https://bilete.frf.ro. They include operational cookies used for authentication, account creation and management, order processing, and form completion, as well as load-balancing cookies that identify the optimal server from a group of available servers. This category also includes first-party analytics cookies that help us identify technical issues and optimize the website’s quality and performance. User consent is not specifically required for these cookies, but they can be manually blocked via browser settings, although doing so may affect the functionality of certain parts of the platform.

2. Analytics (statistics and performance) cookies

These cookies gather and process anonymous information about how users browse the website, which pages they visit, and which links they access. The purpose is to better understand users’ preferences and behaviors to continuously improve the services offered. All data collected by these cookies are anonymized to prevent the direct identification of individuals.

3. Marketing cookies

Marketing cookies are set by third parties – advertising partners – to analyze user activity on our platform and display relevant personalized advertising materials based on users’ expressed interests. Denying consent for these cookies will result in the display of generic, non-personalized ads.

Other information concerning the use of cookies

We periodically test and implement new features on the platform To ensure a consistent and optimized experience, some temporary cookies may be used to monitor how the new features are received and utilized.
As part of the service delivery process, we monitor statistics on the number of users who initiate purchases or request offers. This helps us make accurate forecasts and efficiently manage advertising and service costs to benefit users.
We use advertising to support the platform’s operating costs and fund its ongoing development. Behavioral advertising cookies enable the display of relevant ads by anonymously tracking users’ expressed interests and presenting similar offers that may be of interest.
Social media buttons and plug-ins (e.g., Facebook, Twitter, LinkedIn, Google+, YouTube, Instagram) can be integrated into our website and may set cookies through their respective platforms. These cookies may be used to personalize the social media experience or process data in accordance with the privacy policies of those services.

IV. How can you manage cookies?

The platform https://bilete.frf.ro operates based on a granular consent system, allowing you to customize your cookie preferences.

For an optimal and comprehensive experience tailored to your needs, we recommend accepting all categories of cookies used by the platform.

If you prefer not to allow certain cookies, you can disable, restrict or delete them at any time through your web browser settings, thereby managing your security and privacy according to your personal preferences.

Additionally, you can modify or withdraw your consent to the use of cookies at any time directly on the website by accessing the cookie management section.

Please note that disabling certain cookies may affect the full functionality of the platform and some of the services offered through it.

V. How to manage cookie settings

You can configure your browser to accept or reject cookies, either fully or partially. Remember that blocking essential cookies may affect the platform’s functionality.

Useful information for setting up your browser:

How to manage analytics cookies:

a. Google Analytics

You can disable Google Analytics by downloading and installing the official browser add-on:

Google Analytics Opt-out Browser Add-on [https://tools.google.com/dlpage/gaoptout]

b. Facebook

For information on how to manage cookies, visit:

Facebook Cookies Help [https://www.facebook.com/privacy/policies/cookies/?entry_point=cookie_policy_redirect&entry=0]

c. TikTok

Information on using and managing TikTok Pixel:

TikTok Privacy Policy [https://www.tiktok.com/legal/page/eea/privacy-policy/en]

VI. Tracking pixels

In addition to cookies, the platform may use tracking pixels. These are code snippets that monitor user’s actions (e.g., when a page is loaded or a button is clicked).

How to block them:

Use browser add-ons (e.g., uBlock Origin).
Configure your firewall and browser settings to restrict external content.

Google Tag Manager

The platform uses Google Tag Manager (GTM) – a tool designed to enable centralized, flexible, and efficient management of the scripts and tags used for analytics, marketing, or functional purposes. GTM does not place its own cookies and does not collect personal data directly. However, GTM may trigger third-party scripts or services (e.g., Google Analytics, Meta Pixel, Google Ads, etc.) that may generate cookies and collect data, depending on the user’s consent preferences. GTM does not have an associated storage period, as it does not store any files or information on the user’s device.

Cookie	Description	Category	Duration
_fbp	Used by Facebook to deliver a range of advertising products.	Marketing / Persistent	90 days
_ga	Google Analytics – identifies users and sessions for analytics purposes.	Analytics / Persistent	2 years
_ga_019TC62RQL	Google Analytics variant – unique identification per user.	Analytics / Persistent	2 years
_ga_114WT46RGD	Google Analytics variant – unique identification per user.	Analytics / Persistent	2 years
_ga_1J2ENRKVZR	Google Analytics variant – unique identification per user.	Analytics / Persistent	2 years
_ga_9WHSNV0YH6	Google Analytics variant – unique identification per user.	Analytics / Persistent	2 years
_ga_WF0WC4BCEX	Google Analytics variant – unique identification per user.	Analytics / Persistent	2 years
_gcl_au	Used by Google AdSense to test advertising efficiency.	Marketing / Persistent	3 months
_gid	Google Analytics – distinguishes unique users within a single day.	Analytics / Persistent	24 hours
_tt_enable_cookie	Activates TikTok Pixel features if allowed.	Marketing / Persistent	13 months
_ttp	TikTok Pixel – measures and optimizes campaign performance.	Marketing / Persistent	13 months
ASPSESSIONIDAEQBQTSA	Keeps the section active from page to page.	Essential / Session	During a session
ttcsid	TikTok – keeps the section active and enables the tracking of events.	Essential / Session	During a session
ttcsid_D08CG0RC77U4U448TLHG	TikTok session version – active session identifier.	Essential / Session	During a session